Ebooks Tutorial and Frequently asked questions
Credence downloadable ebooks provide
an electronic alternative to physical printed books with several distinct
advantages for some readers including the ability to be downloaded from
anywhere in the world without postal costs or delays, active links for chapters
and references, keyword search, etc.
The ebooks reside in a Windows
PC (.exe) format and must be activated online when first opened. After this
the ebook will remain unlocked on the computer in which it was opened and
activated and is readable at any time.
The process of downloading and
activating an ebook can be done in a matter of minutes and consists of 3
At the time of your purchase you will be returned to a page with a download
button that looks like the one below.
2. Click on the 'download'
button and a box will pop up in your browser giving the options 'run', 'save',
'cancel'. (in Firefox the box just shows save or cancel. Choose 'save' and
another box will pop up prompting you to choose the location on your computer
where the ebook will be downloaded.
Before you can read your new ebook
you must have a PIN number from Credence which is sent by one of our staff
via email. This may take a few hours depending on the time of day and any
difference in time zone where you are relative to the UK (GMT). You do
not need the PIN to download the ebook but will need it later to activate
and unlock the book. You will need to decide which computer you will want
to unlock your ebook on because the activation process is specific to only
one computer. So if, for example, you have downloaded to your desktop but
will want to read the ebook on your laptop, just cut and paste the file over
to the laptop before activating it using your PIN.
3. Once you have received the
PIN number you can unlock and activate your ebook. When you first open the
book (by simply clicking on the .exe file) you will be greeted with a page
that looks like this:
'Yes' to continue and you will see a pop-up box like the one below. Simply enter
your name, email and the PIN you have been given and your ebook will automatically
be unlocked. Be sure to only complete this final step from the computer on which
you want to store and read your ebook.
all there is to it. Once activated the ebook will open by clicking the .exe
file and can be read anytime.
What if I don't download my ebook at the time I make the purchase?
Your download link will still be active, usually for a week or more,
and can be accessed by logging into your account in the online store and
viewing your transaction. Simply log in, go to 'my account' and you will
see your recent transactions listed. Click on the one with the ebook to
view it and you will get a page with the download button (usually this will
be active for a week or so from the date of purchase).
the short video below for a run-through of the steps to view the transaction
and access the download.
Can I read a Credence ebook on my Apple Mac computer?
The ebooks are only available currently in a .exe file, which is a PC Windows
format. So they should function on any computer capable of running this
type of file. For a Mac to execute this type of file it would need to be
running some type of Windows PC emulator or otherwise be PC compatible.